Goltl Garage Gym Payment & Cancellation Policy
At Goltl Garage Gym, we value your safety, time, and commitment to your health and fitness journey. To ensure a smooth and consistent experience for all clients, we require a signed liability waiver and acknowledgment of our payment policy on file. Please review the policies outlined below:
Session & Class Payments:
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Clients training once per week or booking drop-in sessions must pay at the time of each session.
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Clients have the option to pay for their sessions monthly in full at the beginning of each month.
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Payments may be made by Zelle, Venmo, or cash.
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Accounts more than two sessions past due will be paused, and upcoming sessions will be canceled until the balance is paid.
24-Hour Notice:
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All cancellations must be made at least 24 hours before your scheduled session. Late cancellations will result in the full session rate being charged.
Late & No-Show Fee:
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No-Show: If you miss a session without notice, you'll be charged the full session rate. After 15 minutes without a call or text, the appointment will be canceled and considered a No-Show.
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Late Arrival: If you arrive late but notify us, your session will be shortened to fit the remaining time.
Emergencies:
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We understand that emergencies happen. We offer flexibility in such cases at our discretion — we're pretty chill, just don’t take advantage of it.
Trainer Cancellations & Vacations:
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If your trainer needs to cancel, you’ll receive a complimentary session.
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Vacation time will be communicated at least one week in advance, and we’ll work with you to reschedule affected sessions.
Acknowledgement:
Tap below to acknowledge that you have read and agree to our payment & cancellation policy.