Goltl Garage Gym Payment & Cancellation Policy
At Goltl Garage Gym, we value your safety, time, and commitment to your health and fitness journey. To ensure a smooth and consistent experience for all clients, we require a signed liability waiver and acknowledgment of our payment policy on file. Please review the policies outlined below:
Session Payments:
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1 session/week or drop-ins: Pay at the time of the session
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2+ sessions/week: Pay weekly
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Recurring sessions: Pay monthly at the beginning of the month
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Payment Methods: Zelle, cash, or Venmo are accepted.
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Nonpayment Policy: If payment is overdue by more than two weeks, your account may be paused and future sessions canceled.
24-Hour Notice:
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All cancellations must be made at least 24 hours before your scheduled session. Late cancellations will result in the full session rate being charged.
Late & No-Show Fee:
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No-Show: If you miss a session without notice, you'll be charged the full session rate. After 15 minutes without a call or text, the appointment will be canceled and considered a No-Show.
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Late Arrival: If you arrive late but notify us, your session will be shortened to fit the remaining time.
Emergencies:
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We understand that emergencies happen. We offer flexibility in such cases at our discretion — we're pretty chill, just don’t take advantage of it.
Trainer Cancellations & Vacations:
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If your trainer needs to cancel, you’ll receive a complimentary session.
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Vacation time will be communicated at least one week in advance, and we’ll work with you to reschedule affected sessions.
Acknowledgement:
Tap below to acknowledge that you have read and agree to our payment & cancellation policy.
SMS Terms & Conditions
By providing your phone number and opting in, you consent to receive SMS text messages from Goltl Garage Gym regarding appointments, class updates, reminders, promotions, and other relevant information.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
You can opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
For assistance, reply HELP or contact us at [your email address] or [your phone number].
Your information will be handled in accordance with our Privacy Policy and will not be sold or shared with third parties for marketing purposes.